Cookies uses cookies. A cookie, in web terms, is a small file made up of letters and numbers that we save on your web browser or hard drive — if you consent.

These cookies help us to give you a positive experience when you visit Docly by helping us improve our website. In continuing to visit the website, you accept the use of cookies.

We use the following cookies:

  • Essential cookies are necessary for running our websites. For example, they allow you to log in to our website's secure areas, use a shopping cart or the electronic invoicing service.
  • Analytical/performance cookies allow us to recognise and count the number of visitors and see how they navigate when using the website. They also help us improve how the website functions, e.g. in order to ensure that all users can easily find what they are looking for.
  • Functional cookies are used to recognise you when come back to visit our website. They also allow us to personalise the website's content for you, greet you by name and remember your preferences. These could be, for example, your choice of language and region.
  • Targeted cookies are used to register your visit on our website, the pages you have visited and the links you clicked on. We use this information to make our website and the advertisements shown on it more relevant to you. We may also share this information with third parties for the same reasons.

Below, you can find more information about the individual cookies we use and what they are used for.

First-party cookies

Cookies that are necessary for the website to work properly. These cookies, which do not gather personal information, are as follows:


identifies your website session after logging in


a numerical value that ensures consistency when visiting the website


remembers the last page you visited (on our website) in order to ensure a secure transition between sub-domains

Third-party cookies

Our website has several types of third-party cookies over which we do not have control. Third-party cookies that we may use are:

Google Analytics

To gather information about use of the website. This information does not contain any personally identifiable information.


A license cookie that enables our installation of Zendesk.


For support functions.

Google Tag Manager

A management system for tags that enables Docly to use and check specific data that may be shared with other third-party tags. For users visiting other websites on which Google Tag Manager is activated, Google Tag Manager may create cookies in order to identify users and their sessions and reduce the data transfer rate.

Google Tag Manager's privacy policy can be found here:

Facebook Pixel

Facebook Pixel is an advertisement converter that allows Docly to measure, optimise and build target groups for Facebook's advertising campaigns and advertising conversion. For users visiting one of our websites or carrying out specific actions, Facebook creates a cookie that allows us to create groups that we can target in advertising campaigns on Facebook. Facebook may also create cookies in order to identify users over several units by collecting non-personal information.

Facebook's privacy policy can be read here:

Information about consent for Facebook's cookies can be read here:


An ad-serving and communications tracking tool that enables advertising. For users who visit a website provided by AdForm or a website that has tracking via AdForm activated (including our website), AdForm creates cookies in order to enable identification of users over various units by gathering non-personal information. This tracking makes it possible to see how advertisements tracked via AdForm perform.

AdForm's privacy policy can be found here:


Hotjar is a tool for analysing websites, which helps Docly follow and visualise behaviour on our websites. For users who visit a website that has Hotjar activated, Hotjar creates cookies in order to anonymously follow user behaviour trends by gathering non-personal information.

Hotjar's privacy policy can be found here:

Hotjar's cookie policy can be found here:

Under other domains


Iterable is a marketing tool that helps Docly communicate with our customers via various media sources. For users who interact with our newsletter and other marketing e-mails sent out by Iterable, Iterable creates cookies in order to follow campaign data and users' e-mails in order to monitor participation.

Iterable's privacy policy can be found here:


Gleam is a marketing tool that helps Docly create competitions and reward competitions. For users who have interacted or are directly taking part in competitions created using Gleam, Glean will create cookies in order to measure participation in the competition and viral spread.

Gleam's privacy policy can be found here:


Branch is a link tool helping Docly create brands, attributes and product-presenting links for marketing and linking to Docly's mobile app. For users who have interacted with a link created by Branch that takes them to a website maintained by Branch, Branch creates a cookie to follow use of the link. Branch's privacy policy can be found here:

Blocking cookies

You can block cookies by activating a setting in your web browser that allows you to block all cookies or just some of them. If you select a setting in your web browser that blocks all cookies (including essential cookies) you risk being unable to access all or parts of our website.

These general conditions apply as of and including 15 January 2018.

© 2019 Docly is part of Docly Healthcare AB